rcapone88
Wedding: 5/21/11
Got to design my own ring so of course its the most beautiful ring in the world. When i went in I knew I wanted to create my own so I looked at a few templates and of course i found one i could not live with out and of course it didnt come in white gold like i had originally wanted. It only came in platinum which i knew would be to expensive but the sales person offered me a deal i could not refuse.... she told me they could make it with the platinum for the price of the white gold!!!! OMG!!! Needless to say I recommend them to everyone. They have a huge selection, great prices/payment plans and of course lots of diamonds...what more could a girl ask for!
Jennifer
Wedding: 5/15/11
They have such a beautiful selection and they explain how everything works there. I now know more about diamonds than I ever did. I think that is a neat part of picking out a ring and making sure their customers see exactly what they are purchasing. I picked a ring from the Simon G collection and it is very pretty. I liked that our sales associate had me try on at least one from each case so I knew I was getting the one I wanted and didn't miss a thing. Very happy with both my now husbands ring and my ring choices!
Joseph
Wedding: 6/5/09
Robbins Brothers really simplified the buying process for us.I would like to thank them for showing us their selection and helping us get a good deal on a wedding band.
Kelly and Jonathan
Wedding: 5/9/09
I LOVE my rings!! My engagement is perfect. I wouldn't change a thing about it. Robbins Brothers was able to put 2 designs that I liked into one ring and custom make it for my husband to give to me. And it really is exactly how I would've pictured it! They also helped coordinate with the resort that he proposed at so that he was able to reserve the table overlooking the lake for our dinner that night. And my wedding band compliments it just perfectly! They do complimentary ring cleanings whenever you want, and they even engraved our rings for free. My husband and I couldn't be happier with their service!
amy
Wedding: 3/28/09
Great customer service. Our customer service rep Bridgette was UNBELIEVABLE! She was beyond helpful and is so easy to get along with. We definitely go there for all of our jewelry needs!
Monica
Wedding: 9/8/07
I can say 'great, great, great' for service, quality and cost!
My ring is the most beautiful.. sorry gals. My husband went by himself and asked the girl to show him the ring that everyone loves at the store. Everyone at the store showed him the one and I think they showed him also keeping in mind his budget. My ring looks like a million dollars but the real meaning of the ring is the fact that my hubby picked thanks to everyone at Robbin brothers. We picked our wedding rings here and hopefully our anniversary gifts. :)
they clean my ring everytime I go and I love looking at it shined.
ablews
Wedding: 9/2/06
Wonderful service! They even let my husband bring our young Weimaraner inside as he selected the ring! This store takes care of you and even after the purchase, we have had nothing but fabulous service!
jcaldwellz
Wedding: 7/3/04
Our rings are the one thing we will have from our wedding day EVERYDAY. We love our jewelry and it is well taken care of by Robbins Brothers. We wouldnt have gone anywhere else. Our friends went to different places and have had horrible luck. Not us! We will only go to Robbins Brothers and continue to recommend them.
Jessica
Wedding: 8/11/07
Robbins Brothers was a huge help in getting our wedding bands ready for our big day. I had purchased my fiance's band, but he tried it on and it was too tight. I contacted Robbins Brothers and they said they would order another ring for me and see if it will get here in time, and let me hold onto the one I had just so we would have a band to use the wedding day in case the new one didn't come. Our wedding was just a couple weeks away, so there was a chance it wouldn't get here on time. The ring came in the week before, and i switched them easily. Very helpful.
C&MLolmaugh
Wedding: 9/18/10
My fiancee and I got my engagement ring and our wedding bands from Robbins Bros. in Montclair, CA. We had the pleasure of working with Ron Jackson. Ron did a wonderful job with assisting us with our selections. Ron didn't BS us (because sometimes jewelers make commission off how much they sell) and he gave us his honest opinion. Ron was also very friendly as well as the other Robbins Bros. staff. Ron works in multiple offices and would be willing to arrange his schedule to meet us. The prices at Robbins Bros. were very reasonable as well.
Leigh
Wedding: 10/21/07
My husband had a very comfortable experience at Robbins Bros. when choosing my engagement ring. He spent about five hours in the store and his salesperson was so easygoing. Her name is Sandra and she helped him the entire time. When we went back to choose our wedding bands, we worked with Vahid who was also great. He actually helped us custom-make my husband's band when there were two rings he liked, but wanted to make a combo of them! It worked out great! Robbins Bros. is a bit pricey, but I do believe you get the quality you pay for.
Tiffany
Wedding: 5/26/07
They were extremely nice and provided us with my wedding band. They even cleaned my engagement ring while we were there. I was pleased with their service.
Sarah
Wedding: 9/13/09
overall good value
Carla
Wedding: 9/18/04
Our rings are lovely. They were easy to work with.
techspice
Wedding: 8/28/07
I'm from Canada, so we wanted a Canadian diamond and they were able to find exactly what we wanted. We were very pleased with our ring. It's gorgeous!
Jackie
Wedding: 9/10/11
Robbins Brothers is great. They have good warranties and good customer service. Price is okay... but I don't have to worry that my diamond is fake.
Vanessa and Gustavo
Wedding: 5/2/09
Robbins Brothers was fantastic! We enjoyed the one on one attention. Geanene was great, and we repeated asked for her, she took are event seriously and not just another sale.
Thanks!
-Mrs.
Heather
Wedding: 2/10/07
I love my wedding bands I was able to find here. The ring we wanted to get for my husband was far too expensive for our budget, but they had a ring that looks very similar to it for 1/4 of the price. Since we went with a chain for our rings, they were able to get stock from other stores in order to fulfill our order.
Lyanne and Matt
Wedding: 10/18/08
Exceptional service, but very expensive.
Also, we bought our ring, and two months later, they have this lifetime guarantee thing that does not include our purchase, which SUCKS!
redevan1
Wedding: 7/14/07
Robbins Brothers is obviously doing many things right to have multiple stores and so many rings and diamonds on site. That was a large reason we chose to go with Robbins Brothers. Their selection was great and it made it easy to pick an engagement ring and both wedding bands. When purchasing an engagement ring, they provide you with a wedding planning binder, which is a nice touch. We used it throughout the entire process of planning our wedding.
I feel like you could get more for your money if you went somewhere else. They can afford to charge more because of their reputation and selection. One of the most frustrating things in buying an engagement ring was that they charged for the ring and the diamond. Then they charged another $200+ for the right mounting to attach the diamond to the ring. They told me that the mounting the ring came with was only for CZs and not for real diamonds. They didn't tell us about this additional cost until we had it done and they handed us the bill. I complained and spoke with a manager, and they waived the cost.
I would recommend shopping around and discussing pricing with a number of different jewelers before settling on one.